Websites-Nightmares and Yell
Well its nearly three months since yell started my new website, its been a total horror story, a constant battle to obtain anything close to what i require. "YELL"!!! yes i have done this so many times and as the months tick away with the handler asking for me to put a website that's far from finished live, i am so exhausted. Never again or never will i recommend "Yell" to anyone who wants a website they are useless! The basics of building a site seems to be beyond the depths of the builders, they add the same references on the testimonials page twice, they take and change things that you don't ask them to do, they don't do what you ask, they always have an excuse to why they cant do simple operations but i can do it on the original site with "WIX" there are too many other faults that after the site is live ill list them when i have finished the whole story for you all to read!
Bullied? yes at times you feel like you are being bullied down the phone, one of the managers lost her temper down the phone to me on a recorded call to which the audio file will be going live when it arrives for you all to see what i am having to endure.
You get told that once the site is "live" and the website you have and works,disappears! they will finish it off as you go, wow its taken months to get here so will the site ever get finished if i take this leap?
Well id really not bother and after the initial year i ll be going back to "WIX" where i had a guy build my site for £750, this "Yell" site is a grand and then £65 a month so with all the hassle and stress i cannot wait for the year to pass, lick my wounds so i can move on.
YELL ? you could do if you use them to build your website
another phone call to my advertising agent who seems to do more on the site than the actual web builders, he has been true to his word at getting it all sorted. The site is looking close to how i want it to be even though its such a struggle over the phone at times. id like to say ill feel different in 8 months time now, as it will be all that's left when the site is live. Lets see what happens when i send in updates, how the site ranks opposed to my existing one etc. I am going to be positive and comment as the months go so you can all see how things turn out. Lee ambler is my handler and at times its been fraught yet he is a man of his word which is difficult to find these days in business!
ReplyDeletethe update is that yell have looked into the way i have been treated/handled and given me a full refund along with an apology. This does not bring back the wasted time and stress caused but its a start that i now don't have to endure the saga any further. back to my wix site for an upgrade and fresh new look foe the new year
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