Having bought the new Samsung s7 along with a screen protector that was scratch proof, shock proof earthquake proof rtf from a retailer. I was truly gutted when I caught the screen and it popped, screen protector still intact! Phone no longer worked etc so I contacted the company no reply to emails, phone calls etc then the website crashes with lots of blogs filled with manic electrical goods owners wanting a refund. But magically the company folded said good bye with our cash lol. I paid with a visa card clever me I thought...
So I called the bank filed a complaint, sent the pictures, held on the line countless times, lost my temper endless times, made voodoo dolls (made that bit up) but you get the picture... not pleased. Then 6 months later the HSBC send me this later. So I called skrill and basically got told to do one and tough luck.
So read the letter and be warned as there is no happy ending....
Yours sincerely
Stefan Nicholls
No comments:
Post a Comment